BBC to kick-off 2011 housing satisfaction survey Published Aug. 16, 2011 97th Air Mobility Wing Public Affairs ALTUS AIR FORCE BASE, Okla. -- In a few weeks, family housing residents will be receiving the CEL & Associates, Inc., Resident Satisfaction Housing Survey. The annual survey is part of Balfour Beatty Communities' performance assessment program. "The survey allows us to see where we are succeeding and where there is room for improvement," said Earl Johnson, for Balfour Beatty community manager. "It's important for residents to fill it out honestly." BBC plans to kick-off the survey with an "Early Bird Signing" event, which is set to begin at 5:00 p.m., August 31 at the Balfour Beatty Communities Community Center on base. By completing and turning the survey in, residents will be submitted for weekly drawings of $100, movie tickets, and gift cards to restaurants. The top prizes will be $1,500; $1,000 and $500 American Express gift cards. "We truly strive to exceed our resident's expectations and hope that every resident enjoys their home and the services that we provide," Johnson said. Once residents complete their surveys and seal them in the postage paid envelopes provided, they can simply drop them in any U.S. post box to be mailed directly to CEL. Only CEL employees will see the completed surveys that are completely confidential and anonymous. The survey deadline date is September 16, 2011.