Frequently Asked Questions

Denial Criteria

Behavior or criminal records that pose unacceptable risk/absolute denial are listed below:

  • The individual is known to be or reasonably suspected of being a terrorist or belongs to an organization with known terrorism links/support.
  • The installation is unable to verify the individual's claimed identity.
  • The individual has previously been barred from access to a federal installation or stand-alone facility.
  • The individual is wanted by Federal, State, Local, or other civil law enforcement authorities, regardless of offense or violation.
  • The individual has any conviction for espionage, sabotage, treason, terrorism, or murder.
  • The individual’s name appears on any Federal or State agency’s watch list or hit list for criminal behavior or terrorist activity.
  • The individual has been convicted of a firearms or explosive violation.
  • The individual has been convicted of sexual assault, armed robbery, rape, child molestation, child pornography, trafficking in humans, drug possession with intent to sell, or drug distribution.
  • The individual has knowingly and willfully engaged in acts or activities designed to overthrow the U.S. Government by force.

If the individual does not meet the above criteria or criteria laid out in the Installation Access Fitness Matrix, answer the following questions:

  • Did the individual commit the reason for denial while onboard the installation?
  • Is there a likeliness of the individual re-offending while onboard the installation, during the scope of their visit. (If convicted of writing bad checks, and they are here to repair a dish washer, not likely.  Oppositely, if they are here for a party @ the base club, and have Multiple aggravated DUI, and are asking to drive, then a denial would be appropriate)
  • Does the individual requesting access to the installation bring discredit to good order and discipline, during the scope of their visit?

If the Answer is “Yes” to any question, then the individual meets grounds for denial.

Denial Appeal Procedures

AFMAN 31-101v3 and Altus AFB IDP 31-101 states that personnel initially denied an escorted or unescorted access badge or pass may appeal the decision.  If you would like to submit an appeal please follow the instructions below.

  • Obtain a copy of your criminal history (this may be done at the local court clerk’s office).
  • Establish the reason that you were denied.
  • Provide LEGAL DOCUMENTATION establishing that charges were dropped, dismissed, deferred, acquitted, etc. This documentation can be obtained from your assigned lawyer, their legal aide, the District Attorney, the Court Clerk, etc.

Write a letter requesting an appeal. The letter should include:

  • Detailed description of the crime.
  • Detailed description of any legal proceedings regarding the crime.
  • Your signature.
  • Include your Sponsor POC’s name and contact number.

Once you have completed the previous steps please submit the letter requesting an appeal, any pertinent legal documentation, and a copy of your criminal history to Altus Air Force Base’s Pass and ID section. You will do this by contacting your Base Contracting POC (For Official Contractors please contact the sponsoring organization: 97 CONS, 97 CES, 97 MDG, etc. For Unofficial Contractors and Visitors please contact the Pass and ID section at (580) 481-6340) and they will submit the appeal for you and you may mail the appeal to: 97 SFS Pass and ID 428 Challenger St. Bldg: 428 Altus AFB, OK 73523

Note: If the above criteria is not met and/or the procedures are not followed your appeal package will NOT be routed for review and the appeal will NOT be granted. All appeals must be submitted within 15 calendar days of the original denial.

  • The appeal package will be processed for approval.
  • Once the decision is made your Sponsor POC will be notified.

NOTE: The Security Forces Commander has the authority to deny any personnel with extensive criminal history that is not listed below that he deems could potentially pose a danger of good order and discipline to the installation or its personnel.

Hours of Operation

The Visitor Center is open from 6 a.m. to 5 p.m. Monday through Friday. 

See Frequently Asked Questions for additional information, but for direct information with their personnel please call (580) 481-6340.