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A1. You need a picture ID in compliance with the real ID act as well as someone with base access willing to sponsor you on.
A2. The Visitor’s Center is outside of South Gate at 428 Challenger Ave, Altus, OK.
A3. Background checks are conducted for all individuals issued a pass or contractor card.
A4. The background check is confidential and is only seen by 97 Security Forces Members with a need to know. They will inform your sponsor if you are denied base access but cannot reveal the reason.
A5. The Visitor’s Center does not issue out CACs or military dependent IDs. They do issue out Civilian dependent IDs.
A6. The sponsor does not have to be present. They can fill out a visitor pass application and email it or drop it off at the Visitor’s Center prior to the guest’s arrival. The org box for the visitor center is 97SFS.S5D@us.af.mil.
A7. Dependents over the age of 18 are able to sponsor guest onto the installation using their military ID.
A8. Any visitors that need base access while the Visitor’s Center is closed will go to the Main Gate. The pass will only be issued until the Visitor’s Center reopens.
A9. Everyone currently needs a pass or military ID unless they are under the age of 16.
A10. Unfortunately, due to different policies on different installations, we require the pass/ID be issued from Altus AFB.
A11. Visitor passes can be issued for up to 14 days at the visitor center. The Main Gate can only issue passes for 24 hours or the next duty day not to exceed 72 hours.
Behavior or criminal records that pose unacceptable risk/absolute denial are listed below:
If the individual does not meet the above criteria or criteria laid out in the Installation Access Fitness Matrix, answer the following questions:
If the Answer is “Yes” to any question, then the individual meets grounds for denial.
AFMAN 31-101v3 and Altus AFB IDP 31-101 states that personnel initially denied an escorted or unescorted access badge or pass may appeal the decision. If you would like to submit an appeal please follow the instructions below.
Write a letter requesting an appeal. The letter should include:
Once you have completed the previous steps please submit the letter requesting an appeal, any pertinent legal documentation, and a copy of your criminal history to Altus Air Force Base’s Pass and ID section. You will do this by contacting your Base Contracting POC (For Official Contractors please contact the sponsoring organization: 97 CONS, 97 CES, 97 MDG, etc. For Unofficial Contractors and Visitors please contact the Pass and ID section at (580) 481-6340) and they will submit the appeal for you and you may mail the appeal to: 97 SFS Pass and ID 428 Challenger St. Bldg: 428 Altus AFB, OK 73523
Note: If the above criteria is not met and/or the procedures are not followed your appeal package will NOT be routed for review and the appeal will NOT be granted. All appeals must be submitted within 15 calendar days of the original denial.
NOTE: The Security Forces Commander has the authority to deny any personnel with extensive criminal history that is not listed below that he deems could potentially pose a danger of good order and discipline to the installation or its personnel.
The Visitor Center is open from 6 a.m. to 5 p.m. Monday through Friday.
See Frequently Asked Questions for additional information, but for direct information with their personnel please call (580) 481-6340.
Visitor Pass Application